Built for every property that pays OTA commissions.

Independent hotels

Single-property indies rely on Expedia and Booking.com for a large share of bookings but rarely have anyone whose job is to audit the commission side of those channels.

Best for properties where reconciliation currently means one person, one spreadsheet, and whatever time is left after check-out rush — and where a missed 4th-of-month deadline simply becomes an absorbed cost.

• —Every booking audited against 200+ rules without adding headcount
• —Dispute packages ready before the deadline, not after it
• —One console for reservations instead of three extranet tabs

Small chains and boutique groups

Groups of up to five properties face the same commission errors multiplied — different rate plans, different cancellation policies, and no consolidated view of what each channel really costs.

Best for 5–25 property operators on the Growth tier who need a multi-property dashboard, shared team seats, and a repeatable reclaim routine that works the same way at every property.

• —One reclaim workflow standardized across the portfolio
• —Per-property and per-channel ADR, occupancy, and claim visibility
• —Team seats so front office and finance work the same queue

High-OTA-volume resorts

Resorts pushing heavy OTA volume generate hundreds of commission line items a month — exactly the environment where no-show, early-departure, and virtual-card errors go unnoticed.

Best for properties where the sheer count of bookings makes manual line-by-line reconciliation unrealistic, and where each missed dispute window compounds across a busy season.

• —Every line item checked, regardless of monthly volume
• —Claim queue sorted by amount and deadline so the biggest items get filed first
• —Per-channel cost visibility to inform channel-mix decisions

Extended-stay properties

Long-duration bookings bring mid-stay changes, partial cancellations, and early departures — cases where commission is often calculated on the original booking value rather than the stay that actually happened.

Best for operators whose reservations routinely change after confirmation, making the gap between billed commission and realized revenue a recurring, hard-to-spot cost.

• —Early departures flagged when commission was charged on nights not consumed
• —Waived cancellations caught when the commission was billed anyway
• —Folio-level evidence attached to every prepared claim

Problem

Commission charges that don't match what actually happened at the property — no-shows, waived cancellations, early departures, virtual-card gaps, rate discrepancies.

Workflow

Every booking is audited against 200+ rules; each claim carries its evidence, its computed amount, and its deadline, and you submit through a deep link.

Proof

Results are published with property profile, timeframe, claim mix, and approval evidence — or not at all. No average recovery figures without a verification file.