Operations Hub

A single, unified view of every reservation across Expedia, Booking.com, and your direct channel — so your team stops juggling extranets and starts managing operations.

The Problem

Your Bookings Are Scattered Across a Dozen Tabs

Managing reservations across multiple OTA extranets means constant tab-switching, duplicated effort, and data that never quite matches up. There has to be a better way.

3+

OTA extranets the average hotel juggles daily — each with its own interface

45 min

per day wasted switching between tabs, copying data, and cross-referencing bookings

12%

of reservation discrepancies go unnoticed when data lives in silos

How It Works

From Scattered Extranets to One Dashboard in 4 Steps

Connect your channels, and Operations Hub does the rest. No complicated setup, no data migration headaches.

Step 1

Connect Your Channels

Link your Expedia, Booking.com, and direct booking sources. OTA Systems securely syncs reservation data in real-time — no manual imports required.

Step 2

Unified Dashboard Loads

All reservations appear in a single view within minutes. The system normalizes data formats across channels so everything is comparable side-by-side.

Step 3

Filter, Search & Analyze

Use filters and search to slice the data any way you need — by channel, date range, status, or rate. Switch between table and calendar views instantly.

Step 4

Monitor & Act

Track per-channel performance metrics in real-time. Spot trends, identify underperforming channels, and export data for deeper analysis or reporting.

Capabilities

Everything You Need in One View

Six core capabilities that replace the daily tab-switching marathon with a single, powerful operations dashboard.

Unified Booking Table

Every reservation from Expedia, Booking.com, and your direct channel in a single, sortable table. Filter by status, channel, date range, or guest name — no more tab-switching.

Calendar View

A visual calendar that overlays bookings from all channels. See occupancy at a glance, spot gaps, and identify overbooking risks before they become front-desk emergencies.

Per-Channel ADR & Occupancy

Track Average Daily Rate and occupancy broken down by each OTA and direct channel. Instantly see which channels are delivering the most revenue and which are underperforming.

Folio View

Drill into any reservation to see the full folio — guest details, rate breakdown, commission, payment status, and modification history — all pulled directly from the OTA extranet.

CSV Export

Export any filtered view to CSV with one click. Feed the data into your PMS, accounting software, or revenue reports without manual data entry or formatting.

Search & Filter

Powerful search across reservation IDs, guest names, confirmation numbers, and date ranges. Combine filters to find exactly the booking you need in seconds.

At a Glance

Your Key Metrics, Always Visible

The Operations Hub dashboard surfaces the numbers that matter most — updated in real-time across every connected channel.

847

Total Bookings

This month

$167

Avg. Daily Rate

Across all channels

78%

Occupancy

30-day rolling

4

Channel Mix

Active channels

Frequently Asked Questions

Common questions about the Operations Hub.

One Dashboard. Every Channel. Zero Tab-Switching.

Your team deserves a single source of truth for OTA operations. Start managing all your channels from one place today at just $99/property/month.